Booking an Appointment

Please note our practice is available by appointment only

You can find further information about appointments by scrolling to the bottom of this page where you will find information on our cancellation policy, home visits, ACC treatments, reduced cost treatments and terms of service. We also have a FAQ page if you have further questions or queries about acupuncture treatment before making a booking.

Cancellation Policy

If for any reason you are unable to attend your appointment with less than 48 hours notice you will be charged the full payment of your session. Consideration may be made if you are genuinely unable to attend your appointment due to an emergency or illness. Payment is due on receipt of an invoice on the day of your missed appointment. Please note, if for any reason you are running more than 15 mins late, and you have not let the practitioner know, they may not be able to reschedule your appointment or offer a shorter treatment if they have another client booked soon after. For this reason, your appointment may need to be cancelled if you are more than 15 mins late.

Home Visits

Home visits are available for postpartum acupuncture, or for those who are unable to attend the clinic. A small travel fee will be negotiated, depending on where you live in Tauranga Moana.

ACC Treatments

For your injury to be accepted by ACC you first need to have your injury assessed by a GP or other medical doctor, osteopath, physiotherapist or chiropractor. If your injury has been accepted by ACC, and is within 1 year since the date of the injury, you are eligible to have acupuncture treatment alongside any other ACC - funded treatment you may be having. Please bring your ACC claim details with you to your initial appointment. ACC cover for birth injuries is not currently available for acupuncture treatments. For more information about how to get ACC support after a birth injury you can find this on the ACC website, or chat with your midwife/LMC or medical doctor.

Reduced Cost Treatments

Please inquire about reduced treatment cost if you hold a community service card, are a student, or are on reduced income. If you are wanting acupuncture treatment to help with mental health and you are unable to work full-time, it is possible to ask your GP for assistance around seeking WINZ support to help cover cost of acupuncture treatment, or to alternatively receive support for counseling/therapy services. For more information feel free to get in touch with us, or chat with your GP about what support is available for you.